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General Manager

University of Waterloo

This is a Full-time position in Waterloo, ON posted June 21, 2021.

Overview The General Manager (GM) is the President’s Chief of Staff and senior advisor.

The GM oversees the delivery of the Graduate Student Association’s (GSA-UW) core services (e.g., health and dental plan); administrative, audit, budgetary, and human resource requirements of the GSA-UW; governance processes of the GSA-UW; and the GSA-UW’s compliance with the organization’s policies, strategic plans, and budgets.

This position is Contingent on Funding.

Responsibilities Chief of Staff Ensures that the GSA-UW President and student leadership are equipped with corporate knowledge, training, and advice to lead effectively Leads the regularly occurring transitions in student leadership teams Ensures that GSA-UW staff are recruited, trained, supervised, and coordinated effectively Manages human resources and personnel processes (e.g., payroll, hiring, termination, performance appraisals) for all members of the GSA-UW Provides ongoing coaching and feedback for staff Other responsibilities, as determined by the GSA President Core Services Provides guidance to the GSA-UW President and student leadership team on the delivery of GSAUW services and initiatives Develops, in conjunction with the GSA-UW President, annual budgets for the GSA-UW Serves as the treasurer of the GSA-UW Oversees the delivery, efficacy, sustainability, and renewal of GSA-UW services, including Health and dental plans Transit pass Tax aid Legal aid Graduate Student Initiatives funding Social events and activities Provides operational and strategic support to the GSA-UW Manager of Hospitality, who oversees Graduate House (the GSA-UW’s on-campus pub) operations Administration Maintains document management and corporate knowledge (e.g., Board minutes, government filings, current policies and practices, financial records, relevant history, deeds, contracts, agreements, referenda results, etc.) Supports the continued updating of the GSA-UW website and social media channels Oversees general administration of the GSA-UW office Governance Supports the operations of the GSA-UW Board of Directors and Council by Supporting the Co-Secretary of the GSA-UW Board of Directors Writing (or coordinating) the minutes for each GSA-UW governance meetings Archiving bylaws, policies, minutes, and directives Supporting meeting logistics (e.g., room bookings, invites, etc.) Coordinating the development, execution, monitoring, evaluation, and reporting of an annual GSA-UW workplan Supporting the work conducted by Board sub-committees (e.g., Audit and Risk Committee, Joint Policy Review Committee, etc.) Providing advice on governance, support for governance training, and onboarding of new directors and councilors Compliance Reviews and presents financial statements to the GSA-UW Board of Directors Ensures financial control of the organization and oversees all aspects of the GSA-UW’s accounting and financial management, including Data entry Cash and bank reconciliation Co-signatory on all GSA-UW cheques Adequate and timely financial statements Recovery of debts Payroll documents for all employees Insurance coverage for GSA-UW directors, assets, liabilities, and operations Provides monthly reports to the GSA-UW President on Operations and delivery of services (including relevant trends and analysis) Financial state of the organization Compliance monitoring (regulations, legislation, protocols, etc.) Oversees corporate audit requirements Ensures GSA-UW alignment with its corporate policies, bylaws, Ends, and strategic plan Reporting compliance with organizational policy to the GSA-UW Board of Directors on an ongoing basis Qualifications University degree in business or a related field Equivalent combination of education and/or experience will be considered At least 5 years managerial experience Experience in advocacy and negotiation are assets Experience managing performance of staff including coaching, delivering feedback, and conducting formal performance reviews Experience in strategic planning, including outlining strategic priorities and monitoring progress Experience managing finances including budgeting, financial reporting, and financial reconciliation Experience developing organizational policies to support operational objectives and goals Excellent written and verbal communication skills Excellent interpersonal and relationship building skills Excellent customer service skills Electronic workplace skills (e.g., Microsoft Office, Presentation Software, Graphics software, SharePoint, Zoom, SharePoint, Google Drive, etc.) Website skills (e.g., WordPress, etc.) Working knowledge of preparing reports and summaries of statistical data Demonstrated ability to work in a dynamic team environment First Aid certification is required A criminal record check is required Smart Serve certification is required Equity Statement The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission.

We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples.

The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The University values the diverse and intersectional identities of its students, faculty, and staff.

The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees.

The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.

As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities.

If you have any application, interview, or workplace accommodation requests, please contact Human Resources at or 519-888-4567, ext.